LASER ART Personalized 3-in-1 Grey Leather Professional Gift Set: Elegant Diary, Sophisticated Pen, and Custom Key-Chain – The Gift for the Discerning Professional

Returns Policy

Laser Arts’s customized and personalized items are created with your unique expression. With this customized nature of the product, we do not offer a return policy for the customized product unless you have received a defective item and there is a fault from our side. 

We offer a 14-day return policy for non-customized products. The non-customized products are eligible for return only if they are unused and in the same condition as delivered and the packaging is intact. 

To return or exchange a damaged or defective product, you must contact us immediately at +91-97144 50666 / carelaserart@gmail.com. You need to provide us with photographic evidence for the same, and once our team deems the claim right, you can initiate the return process. 

One of our team accepts your return claim, pack the item with its original packaging along with accompanying accessories and material, and ship it to the provided address from our side. 

Note: The customer is responsible for the return shipping charges unless the return is caused by defective or damaged from our side. 

Once we receive the product, we inspect it for confirmation of return. Once deemed eligible, we initiate the refund process for the account used for payment.

Shipping Policy

We provide national and international shipping to make our products available to everyone, everywhere. 

We aim to make your order reach you within 5-7 working days. For multiple items, we consolidate them into one big shipment for efficient and safe delivery. 

We have tied up with reputable courier service providers to offer our customers seamless delivery and competitive delivery charges. You will receive delivery on your doorsteps. If you are unable to receive the delivery, the courier company will provide you with a proper guide for further action and redelivery.  

We do not have control over unpredictable delays due to unforeseen circumstances or logistical challenges. Please cooperate in this matter. If the customer is not available to receive their order upon delivery, we bear no responsibility for the delay in receipt.